AI Safety & Crisis Response
1. What the "coach" actually is
WARFORM's coach is deterministic server-side math. Directives are generated by fixed formulas and rule tables from your own logged data — volume, streaks, pace adherence, recovery entries. There is no large language model, no generative AI, and no external AI service anywhere in the pipeline. Your data never leaves our infrastructure to be read by a model, and the coach cannot improvise, hallucinate, or invent a fact about you.
The coach is also not a person. It has no judgment, no empathy, and no professional qualification. It is a calculator that talks like a drill instructor.
2. What the coach will never do
- Diagnose an injury or condition, or clear you to train through pain.
- Prescribe diets, supplements, or medication.
- Promise a result ("you will lose X in Y weeks" is never stated; projections are labelled as arithmetic, not prophecy).
- Compare you to other users, rank your worth, or shame you for missing a day.
- Encourage training beyond the honest pace bands the server enforces.
3. Health & medical boundary
WARFORM provides general fitness tooling, not medical advice, diagnosis or treatment. The BMI card reports range context, not a diagnosis. Exercise swaps in the program are suggestions, and pain is a stop signal. Consult a qualified professional before starting any exercise or nutrition program, and whenever something hurts.
4. Crisis content — what happens
WARFORM is a fitness tool; it has no chat with an AI on the other end and no crisis-detection AI. But if a user writes crisis content into any free-text surface the app stores or displays (session notes, squad chat, direct messages, support email), here is our honest, human protocol:
- Coaching stops being the answer. Support does not reply with workout advice. A human reads the message and responds supportively with the resources below.
- No disciplinary response. Crisis content is never a terms-violation. Accounts are never suspended for it.
- If there is imminent risk to life, and the user has identified themselves and their location, we will contact emergency services where we lawfully can. We will tell you before we do.
IF YOU NEED HELP NOW
You matter more than any streak. These lines are free, confidential, and staffed by humans:
- UK: Samaritans — call 116 123 (free, 24/7) · SHOUT — text 85258
- US: 988 Suicide & Crisis Lifeline — call or text 988 · Crisis Text Line — text 741741
- Anywhere: find your local line at findahelpline.com
- Immediate danger: call your local emergency number.
5. Squad chat & user content
Squad chat and DMs connect real people; the coach is never in them. User content is covered by the Acceptable Use terms. Reports from users are read by a human within 5 business days, and reportable content includes anyone expressing distress — we would rather over-respond with kindness than under-respond.
6. Changes to this page
If WARFORM ever adds a generative or model-based feature, this page will be rewritten before it ships, the main terms will change, and the "no LLM" statements in our privacy documents will be updated with notice. Until that day, this page describes the whole truth.